The safest first response depends on the water source, electrical conditions and structural stability. Do not enter an unsafe area to save furnishings.
Protect people first
Avoid standing water near electrical hazards, sewage, sagging ceilings or structural damage. Contact emergency services or appropriate utilities when needed.
Stop the source if safe
A supply valve or appliance may be shut off only when it can be reached safely. Document the visible area for insurance and service discussions.
Describe the loss clearly
Share the source, affected materials, approximate area and when it began. Contaminated water requires specialized controls.
